Budget car tyre from Fullrun
| Tyre Size |
Fully fitted price per tyre
|
|---|---|
| Size 17 Tyres | |
Fullrun Frun Two 245/40R17 95W
72dB
|
|
|
Fullrun Frun Two 245/45R17 99W
72dB
|
|
Kidderminster, Worcester, Stourport, Droitwich, Stourbridge, Hagley, Bromsgrove.
Air Conditioning Recharge, Batteries, Battery Check, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Diagnostics Check, Exhausts, Front and Rear Brake Pads and Disc Check, Front Wheel Alignment, Locking Wheel Nut Removal, MOT, Servicing, Steering Geometry, Suspension Check, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Vehicle Health Check, Wheel Alignment, Wheel Balance Check, Winter Check
Great service center with friendly staff. Only charged the quoted price despite the work taking longer than anticipated. Mark on the front desk was great to deal with and the technician put the new tires on the front of the van as requested. Many thanks guys.
F
Awful experience It’s a shame I have to give this establishment even a star. I was treated yesterday to how a particular member of the sales staff attitude quickly deteriorates when he doesn’t manage to close a sale. Please do not leave a deposit here as if for whatever reason you require this back you will be met with a plethora of reasons and obstacles to make this as difficult as possible. When challenged on this the member of staff became aggressive and confrontational, maybe he would benefit by leaving his computer screen ( in which he constantly stared at whilst talking. Straight out of the bad customer service handbook) and attend a course in customer service. The manager did restore some professionalism, however the damage had already been done. After reading the response from the owner it furthermore demonstrates the lack of customer service and professionalism within the company as there is no issue of apology only blame onto the customer with falsifying accounts. This seems a desperate measure to to misdirect embarrassment of a bad review. This is a misrepresentation of myself and my character as I was merely there to support my mum in requesting a refund. Furthermore if I was so aggressive as you say why was I offered a free valet In way of apology by the manager? Wouldn’t seem like something you would offer to a danger to the staff.
F
Appalling Customer Service - aggressive salesman and refund issues 3rd December 2019. I will endeavour to make this review as concise as possible. If you leave a refundable deposit, on a vehicle, please be warned that the refund process can be onerous - I cannot speak for the Malvern branch but the Kidderminster branch has one refund card machine, accessible in one office - the refund process can only be executed by one member of staff who is obviously not always available to carry this out. However, what was more stressful and traumatic, was the appalling behaviour of a salesman. Whilst visiting the branch, to sort out my refund, I was treated in the most appalling manner by a particular salesman. Firstly he was inattentive and unhelpful, he then rapidly became alarmingly aggressive in body language, his tone and verbally - there was no justification for his outburst. He rose to his feet, shouted at me, and a family member who was with me, and proceeded to aggressively wave his arms at us. At the time - I had a young baby with me and was holding a young toddler in my arms. We sought the attention of the Manager who listened to us and then acted efficiently in getting the refund matter sorted. His apology & actions were appreciated, however, the incident certainly left its mark. I am very shocked & saddened by the response to my review. Due to alarming discrepancies, the matter will be escalated outside of the review platform. I will just say - yes the Sales Manager did call me, the day after the incident, to apologise again for the behaviour of his salesman. He said he would offer my son two free valets, as some recompense for our distress. I’m sure the public will derive their own conclusions.
F
Great place to leave your transit for months on end in the hope it may get fixed this time
F
Staff were excellent, Kris sorted our car out in a week, from enquiry to delivery. Excellent communication and customer service. Andy who delivered the car up to us in Cheshire was fantastic, very through and and organised. Would highly recommend Hills Ford.
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